Thank you for visiting Estique Salons & Spa (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website estiquesalonsnspa.in or use our services.
1. What Information We Collect
We may collect and process the following types of personal data:
We use your personal data for the following purposes:
To manage bookings and appointments, and send confirmations or reminders.
To process payments and issue invoices or receipts.
To personalize your experience (for example, remembering your service preferences).
To send marketing communications, if you have opted in — such as special offers, newsletters, and promotions.
To improve our website and services — analyzing how our website is used, and optimizing for a better user experience.
To respond to your queries or feedback via contact form, email, or phone.
To comply with legal obligations, e.g., for tax or regulatory reporting.
3. Legal Basis for Processing
If applicable under relevant data protection laws, our legal basis for processing your personal data includes:
Consent: When you opt-in for marketing communications or agree to data collection.
Contractual necessity: To provide the services you request (such as bookings, payments).
Legitimate interests: For example, to improve our services, maintain our website, or carry out analytics.
Legal obligations: To comply with regulatory or tax requirements.
4. Sharing Your Information
We may share your personal data in the following cases:
Third‑party service providers: We engage trusted service providers (e.g., payment gateways, email service providers, scheduling systems) who process data on our behalf.
Business transfers: In the event of a merger, sale, or acquisition, your data may be transferred to a new owner.
Legal requirements: If required by law or regulation, or in response to valid legal process, we may disclose your information to governmental authorities.
Marketing partners: Only if you have given explicit consent, we may share limited information (e.g., email) with marketing partners for promotional activities.
5. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected (e.g., for providing services, marketing, or legal compliance).
Once your data is no longer needed, we will securely delete or anonymize it.
Certain data (e.g., transaction records) may be retained for longer to meet legal or regulatory obligations.
6. Security of Your Data
We take reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Access to personal data is limited to those employees, contractors, and service providers who need to know.
Regular security assessments are performed to ensure ongoing protection of personal data.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to understand how you use our website, improve functionality, and support analytics.
You can control cookie preferences via your browser settings. Declining cookies may affect how some parts of the website function.
8. Your Rights
Depending on applicable laws, you may have certain rights regarding your personal data, including:
Access: You can request a copy of your personal data.
Rectification: You can correct or update inaccurate or incomplete data.
Erasure: You can request deletion of your data, subject to legal or business retention needs.
Restriction: You can ask us to limit how we process your data.
Withdrawal of Consent: If you consented to data processing (e.g., for marketing), you can withdraw this consent at any time.
Objection: You can object to certain kinds of processing (e.g., direct marketing).
9. Children
Our website and services are not directed to children under 18.
We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us, and we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
When we do, we will post the updated version on our website with a revised “Effective Date.”
We encourage you to review this Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests related to your personal data or this privacy policy, please reach out to:
